Privacy Policy
Last Updated: 12 September 2025
1. Introduction
Welcome to PixelCotton Madrid. This Privacy Policy explains how we ("PixelCotton Madrid," "we," "us," or "our") collect, use, and disclose information about you when you access or use our website, pixelcotton.es (the "Site"), and purchase our products like gamer hoodies and sweatshirts. We are committed to protecting your privacy.
2. What Data We Collect
We collect information in the following ways:
- Contact Form Data: When you use our contact form, we collect your name, email address, and the content of your message to respond to your inquiries.
- Cookies and Similar Technologies: We use essential cookies to ensure the proper functioning of our website, such as remembering your cookie preferences. We may also use non-essential cookies for analytics to understand how visitors interact with our site, helping us improve our services. These analytics are collected in an aggregated and anonymous form.
- Technical Data: We may collect technical information such as your IP address, browser type, and operating system for security and analytical purposes.
3. Images and Media
All images and media used on this website, including pictures of our unisex cotton hoodies and sweatshirts, are for informational and promotional purposes only. They are the property of PixelCotton Madrid or are used with permission. If you have any questions about the use of images or believe your copyrighted material has been used without authorization, please contact us at support@pixelcotton.es for prompt resolution.
4. How We Use Your Data
We use the information we collect for various purposes, including:
- To respond to your questions and provide customer support.
- To improve our website, products (such as our soft fleece hoodies), and services.
- To maintain the security and integrity of our Site.
- To comply with legal obligations and for our legitimate business interests.
5. Cookies
Cookies are small text files stored on your device. We use them to enhance your browsing experience. You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website. For more information on our use of cookies, please contact us.
6. Data Sharing
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website, such as hosting providers and analytics services (e.g., Google Analytics), but only to the extent necessary for them to provide their services. These providers are obligated to protect your data.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to request the correction of inaccurate data.
- The right to request the deletion of your data.
- The right to object to or restrict processing of your data.
To exercise these rights, please contact us using the details below.
8. International Transfers
Our business is based in Madrid, Spain, but our service providers may be located in other countries. This means your data may be processed in a country outside of your own. We take appropriate steps to ensure that your data is protected in accordance with this policy and applicable law, especially for our customers requesting EU shipping or worldwide shipping.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
PixelCotton Madrid
Address: C. de Atocha, 43, 28012 Madrid, Spain
Email: support@pixelcotton.es
Phone: +34 910 000 321
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